Privacy Policy
Your privacy is important to us
1. Overview
Shosh ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking platform and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site.
- Name and contact information (email, phone number, address)
- Business information (business name, type, services offered)
- Payment and billing information
- Appointment and booking history
- Communication preferences
Automatically Collected Information
We automatically collect certain information when you visit, use, or navigate our platform. This information includes:
- Device and usage information
- IP address and location data
- Browser type and operating system
- Pages visited and time spent
- Referring website addresses
3. How We Use Your Information
We use the information we collect in the following ways:
Service Delivery
- • Process bookings and appointments
- • Manage your account
- • Send appointment reminders
- • Process payments
Communication
- • Respond to your inquiries
- • Send service updates
- • Marketing communications (with consent)
- • Important platform announcements
Improvement
- • Analyze usage patterns
- • Improve our services
- • Develop new features
- • Personalize your experience
Security & Legal
- • Prevent fraud and abuse
- • Comply with legal obligations
- • Enforce our terms of service
- • Protect user safety
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
Service Providers
We share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Business Partners
When you book services through our platform, we share necessary information with the service provider to fulfill your booking.
Legal Requirements
We may disclose information if required by law or in response to valid requests by public authorities.
5. Data Security
Bank-Level Security
We implement appropriate technical and organizational security measures to protect your personal information:
- ✓ 256-bit SSL encryption for all data transmissions
- ✓ PCI DSS compliant payment processing
- ✓ Regular security audits and penetration testing
- ✓ Secure data centers with 24/7 monitoring
- ✓ Employee access controls and training
6. Your Rights
You have certain rights regarding your personal information:
Access
Request a copy of your personal data
Correction
Update or correct inaccurate information
Deletion
Request deletion of your personal data
Portability
Receive your data in a portable format
To exercise any of these rights, please contact us at privacy@shoshapp.com or through your account settings.
8. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Phone
1-800-SHOSH
Shosh Privacy Team
Toronto, ON
Canada